Shipping & Delivery
At Security Supply Chain, we deliver your security products quickly and safely across New Zealand and Australia. Every order is carefully packed, tracked, and handled with care to ensure it arrives in perfect condition.
🇳🇿 New Zealand Shipping
We use trusted nationwide courier partners to ensure fast and reliable delivery.
Delivery Options
Standard Courier (Tracked): Delivery within 1–3 working days nationwide.
Rural Delivery: Allow an additional 1–2 working days for rural areas. A $5.70 surcharge applies.
🇦🇺 Australia Shipping
Shipping Details TBC
We now ship selected products to Australia using reliable international courier services.
Order Processing
Orders placed before 2 PM (NZT) are processed the same business day.
Orders placed after 2 PM or during weekends/public holidays are processed the next business day.
You'll receive a tracking number by email once your order has been dispatched.
Tracking & Insurance
All shipments include tracking and basic insurance coverage for your peace of mind.
You can track your parcel via the courier link sent in your order confirmation email.
If your package arrives damaged or doesn't arrive within the expected timeframe, please contact us immediately with your order number and tracking details.
Please note: We do not offer free delivery at this time. Shipping costs are calculated at checkout.
Questions?
If you have any shipping or delivery questions, please reach out to our team:
Frequently Asked Questions
We do not currently offer free shipping. All shipping costs are calculated at checkout based on your delivery location and order weight.
For New Zealand orders, standard courier delivery takes 1–3 working days. Rural areas may require an additional 1–2 working days. Australia shipping times vary depending on location.
Yes! Once your order is dispatched, you'll receive a tracking number via email. You can use this to track your parcel through the courier's website.
If your package arrives damaged, please contact us immediately at info@securitysupplychain.co.nz with your order number, tracking details, and photos of the damage. We'll arrange a replacement or refund.
We currently ship to New Zealand and Australia. For other international shipping inquiries, please contact our team directly.
Why Choose SSC?
-
Reseller Option
Flexible supply for both businesses and individual shoppers
-
NZ-Australia Wide Delivery
Building security solutions to every corner of NZ and Australia
-
Trusted Brands
Carefully selected products that meet strict quality standards
-
Customer Focused
We make it easy to order, install and protect
